Does FixRoute help with Section 11 compliance?

FixRoute creates a timestamped audit trail — when a repair was reported, when you responded, when a contractor was assigned, and when the job was completed. That record is valuable if a Section 11 dispute arises.

Can I use FixRoute for a single rental property?

Absolutely. Many FixRoute users start with one property. Flat £19/month means there's no minimum portfolio size.

What if my tenants aren't tech-savvy?

The tenant report page is a simple web form — no account, no app, no login. If a tenant can send a WhatsApp, they can use FixRoute.

Property Maintenance Software for Buy-to-Let Landlords

Buy-to-let is a business, not a hobby — but most landlords still run repairs like a hobby, via WhatsApp threads at 9pm. FixRoute makes repair coordination as professional as the investment itself.

Make your BTL repairs as professional as your investment — 14 days free No credit card · £19/month · Cancel anytime

The repair problems buy-to-let landlords face

Tenants texting you at all hours because there's no structured way to report
Contractors quoting by voice note buried in a chat thread
No paper trail when a tenant later claims a repair was 'never done'
Time spent chasing is time not spent on growing the portfolio
Section 11 obligations require timely response — impossible to prove via WhatsApp

How FixRoute helps

Tenants report via web link — you're notified, not texted
Contractors receive a scoped job link: photos, description, your contact — accept and quote from one page
Full timestamped history per property — every repair, every action, every actor
Legally defensible paper trail for Section 11 compliance
Spend less time on coordination, more time on the portfolio

What is the best property maintenance software for buy-to-let landlords?

For buy-to-let landlords with 1–20 properties, FixRoute is the purpose-built option. At £19/month flat — not per property — it gives you a structured repair loop: tenants report via a permanent web link (no app, no account), you assign contractors from a dashboard, and contractors receive scoped job links with full job details. Every action is timestamped, creating an audit trail for Section 11 compliance and deposit disputes.

For letting agencies managing 50+ properties, Fixflo is the category leader. For landlords needing full property management including rent collection, Arthur Online covers more ground. But for buy-to-let landlords who self-manage 1–20 properties, FixRoute is the right tool — simpler, cheaper, and set up in 2 minutes.

£19 /month

Flat price — not per property
14-day free trial, no card
Set up in 2 minutes
Cancel anytime

Start free trial

How it works

1
Tenant reports via web link — no app
Each property gets a unique report link. Tenants open it in any browser, describe the issue, and attach photos. You're notified immediately.
2
You assign a contractor from your list
From your dashboard, choose a contractor. They receive a scoped job link — photos, description, property details. No briefing call needed.
3
Contractor accepts, tenant is auto-updated
The contractor accepts the job, proposes a quote and date. Your tenant is notified automatically. The repair is tracked from report to resolution.

See what you get

FixRoute landlord dashboard — all repairs tracked across properties

Your dashboard: every repair, every property, every status — at a glance.

Questions from buy-to-let landlords

Does FixRoute help with Section 11 compliance?: FixRoute creates a timestamped audit trail — when a repair was reported, when you responded, when a contractor was assigned, and when the job was completed. That record is valuable if a Section 11 dispute arises.
Can I use FixRoute for a single rental property?: Absolutely. Many FixRoute users start with one property. Flat £19/month means there's no minimum portfolio size.
What if my tenants aren't tech-savvy?: The tenant report page is a simple web form — no account, no app, no login. If a tenant can send a WhatsApp, they can use FixRoute.

Start managing repairs properly

Make your BTL repairs as professional as your investment — 14 days free

Start your free 14-day trial

No credit card required · Cancel anytime · £19/month after trial