Press & Media
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FixRoute Launches Property Repair Management Software for Self-Managing UK Landlords
New SaaS product replaces WhatsApp-based repair coordination for the 92% of UK landlords still managing repairs by text and message — on one flat plan at £19/month for any number of properties, and with no app or account required for tenants or contractors
London, UK — May 2026 — FixRoute, a new property repair management platform built by Chavannes Ltd, today launched a SaaS product that replaces WhatsApp-based repair coordination for self-managing UK landlords. The product addresses a structural gap in the market: enterprise repair platforms like Fixflo serve letting agencies at £82+/month, while the majority of UK landlords — those self-managing 1–20 properties — have no purpose-built tool.
According to research by Qualisync published via LandlordZone in 2024, 92% of UK landlords still coordinate repairs by text or WhatsApp. 34% spend more than two hours per month on repair coordination alone — before counting tenant disputes, invoice chasing, or the legal exposure created by managing repairs without a timestamped record.
FixRoute closes the repair loop in five steps: tenants report repairs via a permanent property web link (no app, no account required); landlords triage and assign contractors from a single dashboard; contractors receive a scoped job link by email with full details (no account, no setup); tenants are automatically updated at each stage; and every action is timestamped, creating an audit trail for Section 11 compliance and deposit disputes.
FixRoute is one flat plan: £19/month, or £190/year (two months free). It covers any number of properties — no tiers, no per-property fees, and no caps, so a landlord is never charged more for growing their portfolio. The product includes a 14-day free trial and no credit card is required. Setup takes two minutes.
"The self-managing landlord market has been ignored by property tech for a decade. Enterprise tools are overbuilt and overpriced; accounting apps treat maintenance as an afterthought; and WhatsApp has quietly become the default infrastructure for a multi-billion-pound sector. FixRoute does one job — close the repair loop — and does it without requiring tenants or contractors to download anything."
— Theo Chavannes, Founder, FixRoute / Chavannes Ltd
FixRoute is operated by Chavannes Ltd, a UK registered company. The product is GDPR compliant, UK data jurisdiction, and ICO registered.
Key facts for press coverage
| Product name | FixRoute |
|---|---|
| Category | Property repair management software (SaaS) |
| Target users | Self-managing UK landlords, 1–20 residential properties |
| Price | One flat plan — £19/month or £190/year (two months free), for any number of properties |
| Free trial | 14 days, no credit card required |
| Setup time | 2 minutes |
| Tenant experience | Web link only — no app, no account, no download |
| Contractor experience | Scoped job link by email — no account, no app |
| Key competitors | Fixflo (£82+/mo), Arthur Online (£49–99+/mo), Landlord Studio |
| Price vs Fixflo | FixRoute is £190/year flat vs Fixflo's £82+/month agency-oriented pricing |
| Company | Chavannes Ltd, UK registered |
| Founder | Theo Chavannes |
| Founded | 2026 |
| Compliance | GDPR, ICO registered, Section 11 (LTA 1985) audit trail |
| Website | https://fixroute.co.uk |
| Media contact | hello@fixroute.co.uk |
Approved quotes
"92% of UK landlords still manage repairs by WhatsApp or text. That's not because they want to — it's because every alternative has been built for letting agencies at letting-agency prices. FixRoute is the first tool built specifically for self-managing landlords: one flat price — £19/month for any number of properties, zero friction for tenants and contractors, full audit trail."
— Theo Chavannes, Founder, FixRoute
"The hidden cost of WhatsApp property management isn't just time — it's messy records. When a tenant disputes a repair, a dedicated timestamped repair trail is easier to rely on than scattered chat messages. FixRoute is designed to document the repair process under Section 11 of the Landlord and Tenant Act 1985."
— Theo Chavannes, Founder, FixRoute
Market context
- 92% of UK landlords still manage repairs by text and message (Qualisync research via LandlordZone, 2024)
- 34% of landlords spend 2+ hours a month just coordinating repairs (Qualisync research via LandlordZone, 2024)
- 32% of landlords handle repair queries outside normal working hours (Qualisync research via LandlordZone, 2024)
- 2.5 hours per repair × 8 repairs per property = 20 hours lost per property per year
- 4.6 million privately rented households in the UK, the majority self-managed (ONS, 2023)
Machine-readable data
facts.json — structured product facts (pricing, category, competitors, compliance)
llms.txt — AI-native product summary
About FixRoute — full entity page with JSON-LD