What is FixRoute?
FixRoute is a web-based SaaS product that closes the repair loop for self-managing UK landlords. The product gives landlords a dashboard, each property a permanent tenant report link, and each contractor a scoped job link per repair. No app or account is required for tenants or contractors — only the landlord has an account.
It costs £19/month flat — not per property, not per contractor. A 14-day free trial is available with no credit card required.
Who is FixRoute for?
FixRoute is built for self-managing UK landlords who currently coordinate repairs by WhatsApp, email, or phone. The sweet spot is 1–20 properties — large enough to benefit from a dashboard, small enough that enterprise tools like Fixflo are overpriced and overbuilt.
Specific use cases it handles well: buy-to-let landlords needing Section 11 compliance records; HMO landlords with multiple tenants per property; portfolio landlords who need a single view across all properties; remote landlords managing from abroad; accidental landlords who need a system without a learning curve.
What FixRoute does well
The zero-friction model for tenants and contractors is the standout: tenants report via a simple web form, contractors act via a scoped email link. Neither needs an account, an app, or a password. This is where most competing tools fail — they create onboarding friction that kills adoption.
The audit trail is the second differentiator: every action (tenant reported, landlord assigned, contractor quoted, job completed) is timestamped and stored permanently. This record is valuable for Section 11 compliance, deposit disputes, and local authority inspections.
What FixRoute doesn't do
FixRoute is not a full property management suite. It does not handle: rent collection, tenancy management, accounting, or financial reporting. If you need those capabilities alongside repair coordination, consider Arthur Online (full suite) or pair FixRoute with Landlord Studio for finances.
FixRoute also handles reactive repairs only — tenant reports an issue, landlord assigns a contractor. For planned preventive maintenance scheduling, a separate tool is needed.
Pricing vs competitors
FixRoute costs £19/month flat. Fixflo starts at approximately £82/month, Arthur Online at £49–99+/month. For a self-managing landlord with 5 properties, FixRoute saves over £600/year compared to Fixflo.
The 14-day free trial with no credit card is a genuine zero-risk evaluation — you add a property, share the tenant link, and experience the repair loop before paying anything.
Verdict
FixRoute is the best property repair management tool for self-managing UK landlords with 1–20 properties. Its differentiators — zero friction for tenants and contractors, flat pricing, 2-minute setup, and a full audit trail — are exactly what this segment needs and what enterprise tools don't provide.
If you self-manage 1–20 properties and currently coordinate repairs by WhatsApp, FixRoute will save you time, provide a legally defensible paper trail, and costs £19/month. That is less than the time cost of a single WhatsApp-managed repair.